Kathy E Dex

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Verified Reviewer
| map-marker Gaffney, South Carolina

A return label needed

No one answers phone for me to get a label . The line is always busy. I have been trying to call for 3 weeks.
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User's recommendation: Don’t order if you do t know it will fit

Anonymous
map-marker Lebanon, Ohio

Recent purchase

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Dressbarn - Recent purchase
I ordered size 4 jeans from the Dressbarn. They sent me size 12. I returned the size 12 and reordered size 4. They sent me size 12 again. I keep the jeans even though I cant wear them. Because it cost me 13.94 in shipping to try to get the right size again. I cant afford to take the chance of getting the wrong size again.
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User's recommendation: Never buy anything from the Dressbarn!!!!

Minoru Jql

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Hyde Park, New York

More????

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Dressbarn - More????
Dressbarn - More???? - Image 2
I try to reach you, but nobody answer the phone bla bla bla bla bla bla bla bla bla bla bla,Come on I do not have time for this!!!
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Hennessy Goa

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Verified Reviewer
| map-marker Shelton, Connecticut

Credit not honored

tried to buy a sweater using credit code wggv kfft xcw3 8vff and it was not accepted What is the problem ?
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Minoru Jql

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Hyde Park, New York

Where is my order??!

Dressbarn - Where is my order??!
I did not receive any mail from dressbarn about My order...id un process or what?..usuallly they do that...
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Karen X

Item is not what was expected, very cheaply made

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Item was not what was expected, very cheaply made. Apparently, it is very difficult to process a return.
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Loss:
$65
Cons:
  • Difficulty with processing a return

Preferred solution: Full refund

User's recommendation: Purchase a different product

Al G Rgm

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Verified Reviewer

Unable to make an exchange.service.

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No return address. No response to email. No customer service. Email not answered. Stuck with a dress that does not fit.
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Loss:
$47
Cons:
  • No customer service

Preferred solution: An exchange ir refund.

User's recommendation: Don’t use

Donna S Yuf

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to make a return

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Dressbarn - Need to make a return
Two pair of slacks do not fit. Dissatisfied with quality and fit of blouse. Quality of clothing not as good as when Dressbarn had stores. Current quality more like ordering from China thru FB.
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Loss:
$98
Pros:
  • Still offer plus sizes and some of the styles
Cons:
  • Quality has decreased

Preferred solution: Refund

User's recommendation: Be very picky about what is purchased.

Anonymous
map-marker Los Angeles, California

No communication regarding return

Returned two articles of clothing not opened and and still in packages. Sent email still no responses! Very pissed off company as just cancelled all notifications of sales! Never experienced a company with such poor customer service! Must be operating out of China! Will never order again!
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User's recommendation: Never order from this unreliable compsny!

Rose E Uew

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Verified Reviewer

Horrible customer service

The phone number is always busy and no one ever answers. I want to talk to a live person. The worst customer service ever after I straighten this mess out I will not be ordering from new people again. I will delete anything to do with Dress Barn.
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Loss:
$69

Preferred solution: Full refund

Anonymous
map-marker Trenton, New Jersey

Terrible customer service

I still did not get contacted or answered from my emails. I sent several I cant even tell you how many want my refund and still did not get it.
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User's recommendation: Don’t shop at Dress Barn

Maria R Wvk
map-marker Stockton, California

Have questions

I have a credit card with your guys but I never received a credit card so I don't have a credit card number to give it to you
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Anonymous
map-marker Trenton, New Jersey

There isn’t a rating enough low enough.

No one ever answers me I dont get a refund dressbarn are thieves, and Im putting them all over social media
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User's recommendation: NEVER BUY FROM DRESSBARN! They are the worst company

Anonymous
map-marker Afton, Oklahoma

I did not receive my order 165****

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Trying to get this resolved ( resend or credit back my charge card. I was sent to website wanting my credit card information to charge me to resolve your issue. I will not give CC info to unfamiliar website. I wanted to speak to a human not a website. Please help me
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Stacie Psj
map-marker Joliet, Illinois

I would like this 9.99 removed from my account and no further charges to this account!

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Wondering how I cancel the 9.99 that I am being charged each month!! CANCEL whatever it is because I never signed up for whatever it is!! Thats itIve noticed 9.99 being charged to my account every billing cycle. I want it gone, cancelled, whited outwhatever it takes to rid my account of it!!
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User's recommendation: Watch every charge !!

Anonymous
map-marker Phoenix, Arizona

Need return information

Didnt get any return information. I also emailed dressbarn support with no answer. Very frustrating. The top I ordered doesnt fit so I need to return. What is the process of returning this top?
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